How to use this hub
Inside each hub, you'll find individual survey response sheets. These can be used to support personalised message ideas, follow-up conversations, customer support notes, advocate conversations and partner curiosity messages.
MWBW
survey.mwbw.uk
Private team dashboard
MWBW Survey Hub
Your Survey Response Dashboard
This area has been created to help you understand and use your survey responses with more confidence. Each response gives you insight into what someone may be looking for, what stage they are at, and how you can start a more personal conversation with them.
How to use this hub
Personalised message ideas
Use the responses as a guide to make people feel seen, supported and understood. The aim is not to copy and paste the same message to everyone, but to create thoughtful conversations based on what they have shared.
Support, not scripts
These sheets are here to help you spot opportunities, understand needs and start better conversations. Keep your messages natural, warm and personal.
